CamLab Network

Term of Reference

Competent management and personal leadership skills are vital for any organization and especially in healthcare to ensure quality service delivery to patients. However, few managers in healthcare are able to receive comprehensive training in organizational management and leadership skills. This 2-day program will initiate an individual learning process in each participant that is intended to spark personal behavior change and attitudes and in turn, improve hospital laboratory practice in the public sector in Cambodia. The program, with particular attention to cultural appropriateness and effectiveness, will focus on improving participants’ competencies in leadership, communication, organizational management, and team building.

Desired Output

Day1: Hospital Director and Lab Manager

The participants will experience leadership improvement by developing personal effectiveness and growing healthy relationships with other people.

• Assume full accountability for results.

• Identify what matters most in their work and personal lives.

• Prioritize and achieve their most important goals, instead of constantly reacting to urgencies.

• Collaborate more effectively by building relationships of trust and mutual benefit.

• Effectively communicate in all aspects of their lives, including the digital world.

• Approach problems and opportunities with creative collaboration.

• Integrate continuous improvement and learning.

Day1: Lab Manager and QA officer/others

The participants will experience leadership improvement by developing personal effectiveness and growing healthy relationships with other people.

• Assume full accountability for results.

• Identify what matters most in their work and personal lives.

• Prioritize and achieve their most important goals, instead of constantly reacting to urgencies.

• Collaborate more effectively by building relationships of trust and mutual benefit.

• Effectively communicate in all aspects of their lives, including the digital world.

• Approach problems and opportunities with creative collaboration.

• Integrate continuous improvement and learning.